Zowe Install Help

John Mertic

Adding the Zowe-user email list on CCing for the community to help chime in here.

Thank you,

John Mertic
Director of Program Management - Linux Foundation
ASWF, ODPi, and Open Mainframe Project
Schedule time with me at https://calendly.com/jmertic

On Fri, Apr 12, 2019 at 3:56 PM Prucker,Dylan S <DPRUCKER@...> wrote:


I am with Travelers Insurance and we are currently in the process of trying to get Zowe installed in our testing environment. The main issue seems to be upon start up Zowe can’t get an instance for the apicatalog. The specific reoccurring error is as follows:

ERROR 84083301 --- Ý          main¨ c.c.m.a.s.i.InstanceRetrievalService     : An error occurred when trying to get instance info for:  apicatalog


I have posted a question to the github site with no resolve. I was wondering if there was a way were we could set up a webinar or I could get some direction as what may have occurred in the install process that caused this. Any insight would be much appreciated, we are eager to start using this tool. Thank you!


Best Regards,


Dylan Prucker |Technology Engineer

Travelers |1 Tower Sq, PB02

Hartford, CT 06183

P: (860) 954-3113

E: dprucker@...




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